Feature

Feature

Use Pre-Application Questionnaire to Save Time Screening Households for Eligibility

May 31, 2013    

Tax credit site managers often find themselves wasting time and money processing applications for ineligible households. You need an easy way to get basic eligibility information right away so that you can focus your administrative efforts on eligible households.

Get Signed Agreement When Taking Application Deposits to Reserve Units

April 29, 2013    

Requiring application deposits for tax credit units is a good way to secure applicants and get signed leases later on, especially when new or substantially rehabilitated buildings aren’t ready. But when you accept a deposit, don’t inadvertently give the applicant the impression that...

How to Prevent Fair Housing Claims from Individuals with Nonobvious Disabilities

March 28, 2013    

While the IRS is generally responsible for the low-income housing tax credit program, in 2000 it entered into a Memorandum of Understanding with the Department of Housing and Urban Development (HUD) and the Department of Justice (DOJ) to enforce fair housing laws. HUD is generally charged with...

Use Staff Focus Groups to Keep in Touch with Tax Credit Sites

February 27, 2013    

If you manage several tax credit sites or one very large one, you may find it hard to get an accurate day-by-day picture of how things are going at each of them. That’s because information tends to get altered in the course of reaching you. For example, maintenance staffers and leasing...

Use Tracking Sheets to Organize and Guide Fraud Investigations

January 30, 2013    

In these economic times, you may have experienced an uptick in qualified applicants applying for units at your tax credit site. Unfortunately, a small subset of these applicants is probably reporting false income in an attempt to take advantage of subsidized rent rates. Recently, the Worcester...

How to Survey Move-Outs for Tips on Improving Site Management

December 21, 2012    

In the November 2012 Special Issue, we covered move-in procedures that make good first impressions on new residents. In this issue, we’ll cover an important step to perform when good residents move out, so you can assess the effectiveness of your management practices.

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Five Tips for Finding Qualified Applicants for Your Low-Income Units

November 19, 2012    

Finding enough qualified applicants to occupy your low-income units can be a tough task. And you’ll want to attract enough qualified applicants to be able to choose those who will respect your rules and pay the rent on time.

If you don’t find enough qualified applicants for...

How to Respond to Three Objections When Leasing Units at Tax Credit Sites

November 18, 2012    

Getting top-quality renters through your tax credit site’s office door is tough. But dealing with their worries about living at a tax credit site is even tougher. Some applicants think twice about renting a unit at a tax credit site. They have preconceptions that the tax credit program...

How to Respond to Unfavorable, False Reviews on Apartment-Rating Web Sites

November 17, 2012    

The Internet has proven to be very beneficial for apartment communities, as it gives prospects the opportunity to shop for apartments 24 hours a day in the comfort of their homes. As prospects continue to do more of their research online, user review and ratings Web sites such as yelp.com and...

Set Strong Anti-Fraud Policy to Encourage Disclosure of All Assets

November 5, 2012    

Applicants and residents who lie about their income or student status cause big problems for tax credit owners and managers. Many applicants lie about their qualifications for the tax credit program because they think this will increase the chances that they'll appear eligible to occupy a...

How to Certify Applicants or Households with Pregnant Members

September 28, 2012    

As a tax credit manager, you must be aware of households' composition and be aware of how life changes such as pregnancies among your households or applicants can invoke specific HUD rules when it comes to eligibility, income, and unit size. For example, suppose a married couple applies for...