Dealing with Employees

Dealing with Employees

Set Rules for Employee Use of Internet, Email

August 31, 2008    

If you're like most owners and managers of assisted sites, you've brought Internet access into your offices to help you run your site and communicate with HUD, prospects, applicants, and residents. In fact, most of the business your site conducts with HUD probably takes place over the...

Quiz Staff on Applicable Fraction Requirement

June 30, 2008    

It's a good idea to quiz your staff members regularly to assess their familiarity with the low-income tax credit (LIHTC) program. Testing staff members this way can confirm that you're working with a team equipped to tackle important compliance issues and keep the owner's tax credits...

Reduce Damages Arising from Staff's Discriminatory Conduct

March 1, 2008    

In 2007, HUD's Office of Fair Housing and Equal Opportunity (FHEO), the division devoted to anti-discrimination and Fair Housing concerns, investigated approximately 10,300 cases involving claims of discrimination, according to Kim Kendrick, assistant secretary for FHEO. Based on a pattern...

Guide Staff in Dealing with Dangerous Applicants

March 1, 2008    

The manager of a Texas tax credit site reported that a cunning criminal got into the management office by pretending to be a rental applicant. The criminal asked to tour a vacant unit. A female member of the leasing staff, who was on duty alone in the office at the time, had a bad feeling about...

Set Rules on Employee Use of Internet, Email

February 1, 2008    

This month, the manager of an affordable housing site in Texas reported how—as many managers have done—she had brought Internet access into the management office to help run the site and communicate with HUD, prospects, applicants, and residents. She expected site employees to spend...